CleverPay
The applications that need a decision or are waiting for paperwork.
Give a clear reason — the applicant will see this so they know what to address before reapplying.
Only you will know it. Choose 4 to 6 numbers — you will use the new PIN the next time you sign in.
They are refused all access while blocked. What you write below is sent to them at , with an invitation to sign in and put it right.
Their email address has not been confirmed yet. Access stays locked until it is — approving on its own leaves them waiting.
Confirm it if you know this address reaches them (they replied to us, or you have spoken with them). If you are not sure yet, approve only — the card keeps its Confirm email button for later.
We will email at with a link to sign in and upload. Tick only what you are asking for this time:
One reminder per applicant per day. It leaves the HAF mailbox within seconds of the press, and this card records what was asked for.
starts again. We will:
Their login stays the same, so they can get straight back in. Nothing here can be undone — if you only want it off your list, archive it instead.
The record for and every document on it will be removed. There is no undo, and no copy kept.
This removes their CleverPay record only — if they already have a HAF KNECT or PLNA account, that stays until it is closed there. The compliance group is told who deleted what.
Type to confirm:
For current drivers and partners who are already working with HAF — they get the same HAF username and can log in to CleverPay like anyone else.
Copy this now and give it to the back office through a safe channel. It will not be shown again — if it is lost, come back here and replace it.